Accelo vs Autotask : In-Depth Comparison

accelo vs autotask

Accelo and Autotask are two popular project management software that offer similar features. Let us take a look at the detailed comparison of Accelo vs Autotask to find out which is the best project management software for your business.


Accelo vs Autotask

Here’s a step-by-step comparison of Accelo vs Autotask



Accelo is a cloud-based service automation software that provides many useful project management and client management tools. It can automatically email clients, schedule follow-up meetings and update project timelines, based on team performance. It also provides invoicing, billing and full-fledged CRM to help you manage your clients.

Autotask is a complete IT business management platform that combines RMM, service desk, CRM, projects, time and billing and reporting into one unified solution.



Accelo’s features are focused on service automation:

  • Business process automation
  • Scheduling
  • Time tracking
  • CRM
  • Automated notifications
  • Mobile app
  • Project planning
  • Task management
  • Time Tracking
  • Expense management
  • Invoicing
  • Client Portal
  • Dashboard
  • Sending Quotes to clients

Here’s the detailed list of features offered by Accelo.

Autotask also provides many useful features:

  • Project management tools
  • Time & Expense tracking
  • Job costing
  • Invoicing
  • Client database
  • Service desk
  • Calendar management
  • Self-service client portal
  • Collaboration tools
  • CRM features
  • Proposal generation
  • IT solution
  • Quote generation
  • Remote and resource management


Supported Platforms

Both Accelo and AutoTask are cloud-based software that work well on all major web browsers in Windows, Linux and Mac. They both also provide mobile apps for iOS and Android.


Setup and Ease of Use

Accelo requires minimal setup and is quite easy to use. However, Autotask might require some IT assistance and an experienced project manager to lead the implementation.



Accelo’s paid plans start from $19/user/month ($16/user/month if billed annually). Autotask’s pricing is available only by quote.



Both Accelo and Autotask support plenty of third-party integrations with popular business apps like Google Drive, Dropbox, Slack, Zapier as well as developer tools like GitHub, BitBucket. However, Autotask’s integrations are more focused on enterprise applications.


Customer Support

While Accelo supports via online ticket submissions and phone, Autotask also supports via live chat.



There are plenty of alternatives to Accelo and Autotask, like Asana, Zenkit


Conclusion – Accelo vs Autotask

Both Accelo and Autotask are feature-rich service automation software. However, if you are looking for a project management software for small-medium businesses, go for Accelo. If you are looking for a more comprehensive solution with advanced features, go for Autotask. Autotask is especially suitable for IT companies.

About Sreeram Sreenivasan

Sreeram Sreenivasan is the Founder of Ubiq, a business dashboard & reporting platform for small & medium businesses. Ubiq makes it easy to build business dashboards & reports for your business. Try it for free today!